Collection and Use of Personal Information. The Department of General Services (DGS), Office of Administrative Hearings (OAH) provides a neutral forum for fair and independent resolution of administrative matters. OAH collects the personal information requested on this site as authorized by California Government Code section 11370.5(b). OAH uses this information for user authentication, verify payment status, and facilitate payment processing through Fiserv, a third-party payment processing vendor. In addition, any personal information collected is subject to the protections and limitations in the California Information Practices Act, the California Public Records Act, and state policy. DGS’ general privacy policy is available at https://www.dgs.ca.gov/Privacy.

Providing Personal Information. All the personal information requested on this site is mandatory unless otherwise noted. If you decline to provide your full name, phone number, home address, and email address, you will not be able to schedule your hearing, request interpreters, request arbiters, and purchase transcript, electronic recordings, or certified records. Please do not provide personal information that is not requested.

Access to Your Information. You may review the records maintained by OAH that contain your personal information, as permitted by the Information Practices Act. See below for contact information.

Possible Disclosure of Personal Information. OAH may need to share your personal information with Fiserv to complete your online payment transactions. The data OAH shares with Fiserv is limited to your full name, phone number, home address, and email address. The information you provide may also be disclosed when required by law.

Contact Information. For questions about this notice or access to your records, you may contact the OAH Public Records Review Officer at (916) 263-0550, by email at OAHPRA@dgs.ca.gov , or by mail at: